In this section, the USER will find all the legal terms and conditions that define the relationship between users and us as the owners of this website.
As a user, it’s important that you read and understand these terms before continuing to browse. Egoki Quality Care, as the party responsible for this website, is committed to processing the personal data of our users and clients with full guarantees, and to complying with national and European regulations on the collection and use of personal data.
This website strictly complies with the GDPR (Regulation (EU) 2016/679 on data protection) and Spain’s LSSI-CE Law 34/2002 of July 11, on Information Society Services and Electronic Commerce.
These General Terms and Conditions of Use govern the access to and use of the webpages that form part of the egoki.eus website, including the content and services made available on them.
Anyone who accesses the egoki.eus website (“User”) agrees to be bound by the General Terms and Conditions in effect at the time of access.
Read Privacy Policy
The User is informed and accepts that access to this website does not, in any way, imply the beginning of a commercial relationship with egoki.eus.
Therefore, the user agrees to use the website, its services, and content in compliance with current legislation, good faith, and public order.
The use of the website for illegal or harmful purposes, or in any way that could damage or hinder its normal functioning, is strictly prohibited. Regarding the content on this site, the following is not allowed:
Total or partial reproduction, distribution, or modification without the authorization of the rightful owners;
Any violation of the rights of the provider or legitimate owners;
Use for commercial or advertising purposes.
By using the egoki.eus website, the User agrees not to engage in any conduct that could harm the image, interests, or rights of egoki.eus or third parties, or that could damage, disable, or overload the portal (insert domain), or in any way interfere with the normal use of the website.
However, the User should be aware that the security measures of online computer systems are not entirely reliable, and therefore egoki.eus cannot guarantee the absence of viruses or other elements that may cause alterations to the user's computer systems (software and hardware), or to their electronic documents and files stored within them.
The personal data provided by users to egoki.eus may be stored in databases—automated or otherwise—owned exclusively by egoki.eus. We apply all technical, organizational, and security measures necessary to ensure the confidentiality, integrity, and quality of the information, in compliance with current data protection regulations.
Communication between users and egoki.eus takes place through a secure channel, and the data transmitted is encrypted using HTTPS protocols. We therefore guarantee the highest security standards to protect user confidentiality.
egoki.eus informs users and customers that official complaint forms are available upon request. Users may submit a claim by requesting a complaint form or by sending an email to info@egoki.eus, including their full name, the service and/or product purchased, and a description of the reason for the complaint.
The user/purchaser may notify us of their complaint by email at info@egoki.eus, optionally including the following complaint form:
Service/Product:
Date of purchase:
User’s full name:
User’s address:
User’s signature (only if submitted on paper):
Date:
Reason for the complaint:
Aquí tienes la traducción al inglés, adecuada para una sección legal:
If you wish to file a complaint, you may also use the dispute resolution platform provided by the European Commission, available at the following link:
http://ec.europa.eu/consumers/odr/
In accordance with Articles 8 and 32.1, second paragraph, of the Spanish Intellectual Property Law, the reproduction, distribution, and public communication—including the method of making content available—of all or part of the content of this website for commercial purposes, on any medium and by any technical means, is expressly prohibited without the prior authorization of egoki.eus.
Users agree to respect the Intellectual and Industrial Property rights owned by egoki.eus.
Users acknowledge and accept that the entire website—including but not limited to text, software, content (including its structure, selection, arrangement, and presentation), podcasts, photographs, audiovisual material, and graphics—is protected by trademarks, copyright, and other legitimate rights under international treaties to which Spain is a party, as well as other applicable intellectual property laws in Spain.
If a user or third party believes that their legitimate intellectual property rights have been violated by the inclusion of specific content on the website, they must notify egoki.eus and provide the following information:
Personal data of the rights holder allegedly affected, or proof of representation if the claim is submitted by a third party on behalf of the rights holder.
Identification of the content protected by intellectual property rights and its location on the website, proof of ownership of the rights mentioned, and an explicit declaration in which the claimant accepts responsibility for the accuracy of the information provided in the notification.
The pages of the website www.egoki.eus may include links to other websites, either owned by Egoki or by third parties. These links are provided solely to offer users the option to access related content. www.egoki.eus is not responsible, under any circumstances, for any outcomes that may result from accessing such links.
Additionally, users may encounter on this site certain pages, promotions, or affiliate programs that track browsing habits to build user profiles. This information is always anonymous and users are never personally identified.
The information provided on these sponsored sites or affiliate links is subject to the privacy policies of those external sites and not to this privacy policy. We strongly recommend that users carefully review the privacy policies of any affiliate links they choose to follow.
Any user wishing to establish a technical link from their own website to egoki.eus must first obtain prior written authorization from egoki.eus. The existence of such a link shall not imply any relationship between egoki.eus and the owner of the site where the link is placed, nor the acceptance or approval by egoki.eus of the content or services offered on that site.
Our website allows comments to enrich content and encourage questions. However, comments that are not related to the subject of this site, or that include defamation, insults, personal attacks, or any form of disrespect toward the author or other users, will not be accepted.
Comments containing clearly false or misleading information, or those that include personal data—such as private addresses or phone numbers—in violation of our data protection policy, will also be removed.
Comments created solely for promotional purposes—whether for a website, individual, or group—or anything that may be considered spam will be rejected.
Anonymous comments, or those posted by the same person under different names, are not allowed. Comments aimed at provoking debates or pressuring other users into taking a position will also not be considered.
The Provider offers no guarantees and shall not, under any circumstances, be held liable for any damages of any kind that may arise from:
The lack of availability, maintenance, or proper functioning of the website or its services and content;
The presence of viruses, malicious software, or harmful elements within the content;
The unlawful, negligent, fraudulent, or improper use of this Legal Notice;
The lack of legality, quality, reliability, usefulness, or availability of services provided by third parties and made accessible to users through this website.
The Provider shall not be held liable under any circumstances for damages resulting from the unlawful or improper use of this website.
In general, the relationship between egoki.eus and the users of its online services available on this website is subject to Spanish law and the jurisdiction of the Spanish courts.
If any user has questions about these legal terms or any comments regarding the egoki.eus website, please contact us at info@egoki.eus
On behalf of the entire team, we sincerely thank you for taking the time to read this Legal Notice.